Adelaide Computer Set Up Returns Policy

Adelaide Computer Set Up will accept two types of returns based on the following policy.

Returning Goods for Credit

Adelaide Computer Set Up will only accept goods for return if they are current UNOPENED GOODS in a NEW condition suitable for sale with a valid Return Authorisation (RA) number within 14 days of the stated Invoice date subject to the Vendors returns policy and all of the Return Guidelines that are relevant to the product are met. A restocking fee may be charged as a percentage of the value of the product.

Returning goods for Repair or Warranty Replacement

Adelaide Computer Set Up will only accept goods for repair or warranty replacement if Adelaide Computer Set Up has the arrangement with the Vendor to do so. For warranty returns, the full unit MUST be returned, including cables etc. All goods returned must have a valid Return Authorisation (RA) number

NOTE: PLEASE DO NOT RETURN PRODUCT UNTIL YOU HAVE A RETURN AUTHORISATION NUMBER (RA#).

RA #’s ARE VALID FOR 14 DAYS.